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CHALLENGE |
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To change from a business model of “Legal Deposit” to one of “Knowledge Research”. |
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To assemble a 9 million items database, including books, music sheets, pictures, photos and a huge variety of items on Art and Culture. Most part of it distributed on various different media and locations, many of them with very difficult ways of access. |
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To devise a workaround for many restrict services with old and unused methods and procedures. |
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SOLUTION |
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Design of the concept “Library Without Frontiers” as a Digital Library. Making on-line all available services, works and master-pieces of the library. |
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Integration of all internal systems and services software and development of some new system to attend several communications channels and targets. |
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Implementation of a new web environment with CRM analysis, to reach all targets with a one-to-one focus. |
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Development and management of E-Commerce and Content Management Tools. |
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ACHIEVEMENT |
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Winner of the iBest Prize 2003. |
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Raised 10 times the on-line services demand. |
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Recognition of the website from various students and researchers as a complete tool to spread knowledge. |
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| Others Successful Cases: |
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Santander Banespa Bank Group. |
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Zona Sul Delivery. |
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Download a presentation with all cases (.PPT - 2Mb). |
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